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How to Make an Emotional Connection with Your Audience

the silhouette of a man standing on a beach at sunset text read How Do You Make an Emotional Connection with Your Audience?

When it comes to marketing your brand, you want your campaigns to make an impression. Audiences remember those brands whose advertising efforts stand out. One of the best ways to stick out from the rest of the competition is by using pathos, or content that makes your audience feel a specific emotion, to create a connection between your brand and your audience.

What this looks like is different for each brand. Some businesses want to use pathos to make their audience happy and inspired, others prefer to evoke strong emotions like grief or anger, like the Budweiser Superbowl commercial. Whatever message you want to send or action you want to inspire your audience to take, understanding how to evoke emotions is important. 

You can't overdo it. Companies that try to lean too hard into making an emotional connection come across as sappy or manipulative. Conversely, brands that use too light of a touch fail to make a statement at all. There is a fine line to be walked when trying to wield the power of pathos.  

This guide will help you understand the best ways to use your audience's emotions to achieve your marketing goals.  We will discuss how you can use storytelling to influence emotion, how to use authenticity to speak to your audience, and how you can use humor to show your value. Keep reading to discover more about the powerful tool that is pathos in marketing. 

A happy woman on the left and a sad woman on the right and a pair of theater masks in the middle with clouds in the background

Get Emotional with Your Marketing Efforts 


a lasting impression and influencing buying decisions. By understanding the goal behind stirring emotions, marketers can effectively create impactful marketing campaigns. 

Where do you start? Try some of these tips: 

  • First, you have to identify your goal. Do you want customers to feel joy, sadness, surprise, fear, or even anger? Each emotion can evoke a different response and drive specific actions. Who does your product or service make smile, and why does it elicit that reaction? 
  • Next, tell a compelling story.  Storytelling can be a powerful tool to engage audiences emotionally. You can create a bond with consumers, making them feel connected and invested in the narrative. We will discuss this idea in more detail in the next section.
  • Make it personal. Another effective strategy is personalization.  Before you start your next marketing campaign, create some personas and imagine some of their challenges and goals. Tailor your campaign to address these aspects.
  • Lastly, incorporate visual elements. Colors, images, and design can all influence how people feel and react. For instance, warm tones like red and orange can evoke excitement, while cool tones like blue and green can create a feeling of calmness. 

Using pathos is just one way marketers evoke a reaction in an audience, but storytelling can also have an impact on emotions. 

Using Storytelling to Influence Emotion 


Storytelling is a powerful tool that can be used to influence emotions in human brains, think of Stephen King, how he uses writing to evoke fear in his writers. Even though he is a professional writer, there are a few basic ideas you need to understand to effectively wield the marketing tool that is storytelling. 

1. By portraying characters (similar to your personas) who overcome obstacles, we create a sense of hope and inspiration within the audience. Or, by showing how characters struggle with challenges, we can create feelings of grief or injustice. Storytelling makes an audience identify with a fictional character. When that happens, it is easier for us, as marketers, to persuade them to act. 

Learn more about the role good storytelling plays in marketing. Click here to read the full blog post! 

2. It is important to keep the storytelling approach simple. Complicating the narrative may confuse or overwhelm the audience, diluting the emotional impact. Sometimes, the most effective stories are the ones that are straightforward and relatable. Remember that you only have a short time to grab your audience's attention and convey your message. Keep it short and simple. 

3. Understand that the hero of the story is not your company, but rather the customer. By positioning your company as a trusted guide, you create a sense of trust and reliability. Customers want to feel supported and guided toward their goals, and by portraying your company in this light, you tap into their emotions and gain their loyalty. 

Now that we understand the power of storytelling to influence emotion, let's take a look at how you can use humor to show your value. 

Use Humor and Show Your Value 


Humor has proven to be one of the most effective tools for companies aiming to elicit positive emotions in their audiences, Wendy’s is the prime example of successful humor marketing. By incorporating a touch of humor into their marketing strategies, companies can successfully capture their consumer's attention, engage with them, and forge a lasting connection. 

Through the clever use of wit and comedy, companies can demonstrate their value proposition and showcase how they empower their consumers (not to mention that it adds a sense of authenticity). By employing humor, companies can effectively communicate the benefits and advantages of their products or services in a light-hearted and memorable way. 

When humor is injected into marketing content, it creates a positive association with the brand and leaves a lasting impression on the consumer's mind. It helps consumers perceive the company as approachable, relatable, and customer-centric. This, in turn, strengthens the bond between the consumer and the brand, fostering loyalty and increasing the likelihood of repeat purchases or recommendations. 

Furthermore, humor helps break down barriers and facilitates better communication between the company and its target consumers. It enables companies to connect with their audience on a deeper level, build trust, and establish an emotional connection. By understanding and addressing consumer pain points through humor, companies can effectively empathize with their target audience and demonstrate how their offerings can bring joy, satisfaction, and empowerment. 

Emotionally Powerful Marketing With Legend Web Works 


Making emotionally powerful marketing is one of the best things your business can do to make a long-lasting impression on your audience. Emotional appeals and personal stories show the effect your brand can have on your customers. Effective pathos creates a physical reaction in your audience's mind and asks them to consider the difference your brand could make in their life.  

While pathos is a powerful mode of persuasion, executing it effectively is anything but easy. What's more, major missteps in making emotional connections in marketing can cause your brand to come off as phony, which does more harm than good. 

To create reliable and effective pathos marketing, you need a trusted and experienced guide, like Legend Web Works. With over twenty years of experience in making powerful digital media, our marketing team knows what it takes to create effective marketing that will leave a long-lasting impression on your audience.  

Click here to schedule a conversation with our team today!

Want more information about improving your team’s digital marketing strategies? Follow Legend Web Works on Facebook, Instagram, LinkedIn, and TikTok!    

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